All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at contact@illusivecomics.com to obtain a Return Merchandise , and
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange seven (7) days from the receipt of your item to process your return or exchange
The following items cannot be
● Items in regular condition.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● The only items that can be returned are those with hidden damages. For games missing pieces we have been directed by all game publishers to reach out and get you replacement pieces or replacement copies. For events that we cancel- you will receive a full refund. For events that you cancel, before the event starts, you will receive store credit. For events that you miss, you forfeit your fee..
QUESTIONS
If you have any questions concerning our return policy, please contact us at: